At SDA Merch, we want you to love your purchase! If you’re not completely satisfied, we’re here to help.
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Eligibility: Returns are accepted within 7 days of receiving your order. Items must be unused, in original packaging, and in the same condition as received.
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Non-Returnable Items: Personalized or custom merchandise cannot be returned.
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How to Return: Contact us via sdamerch.co.za with your Order ID and reason for return. We’ll guide you through the process.
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Refunds: Once we receive and inspect your returned item, we’ll process your refund to the original payment method. Please allow 3–5 business days for the refund to appear.
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Shipping Costs: Return shipping is the responsibility of the customer unless the item is faulty or we sent the wrong product.
We appreciate your support as a growing business and thank you for shopping with us!